INFO

Shipping Policy

Processing Time

Orders are usually processed within 3–5 business days.
Weekends and holidays are not included.

Where Your Order Is Made

All products are made on demand by Printful at facilities around the world.
Production location depends on the product and your shipping address.

USA: California, Georgia, Texas, North Carolina
Europe: Latvia, Spain, Poland
Mexico: Some orders
Asia: Japan, China, South Korea
Australia: Melbourne

Shipping & Delivery

Standard Shipping

USA: 5–8 business days
Europe: 7–14 business days
Asia: 10–20 business days
Australia: 10–20 business days

Express Shipping

USA: 2–5 business days
Europe: 3–7 business days
Asia: 5–10 business days
Australia: 5–10 business days

Shipping cost is calculated at checkout.

Tracking

Once your order ships, a tracking number will be emailed to you.

International Orders

Customs fees or taxes may apply depending on your country.
These charges are the customer’s responsibility.

Lost or Damaged Orders

If your order arrives lost or damaged, contact us at [your email] within 7 days of delivery.
We will assist you with a replacement or refund depending on the situation.

Questions

If you have any questions, reach us anytime at [your email] or use the contact form below.

Refund Policy

Returns & Refunds

All products are made to order. For this reason, we do not accept returns or refunds for:

  • Change of mind

  • Wrong size or color chosen

  • Customer mistakes (incorrect address, etc.)

Please review product details and size guides carefully before purchasing.

Damaged, Defective, or Wrong Items

If your item arrives damaged, defective, misprinted, or incorrect, we will replace it at no cost.

To qualify, you must contact us within 7 days of receiving the item and provide:

  1. Your order number

  2. A description of the issue

  3. Clear photos showing the defect or incorrect item

Once approved, a replacement will be shipped automatically.
If a replacement is not available, we will issue a refund.

Lost Shipments

If your package does not arrive, contact us.
We will verify the shipment with the carrier and arrange a replacement or refund.

Exchanges

Because all items are printed on demand, we cannot offer exchanges for size or color.
Please refer to the Size Guide before placing your order.

Incorrect Address

If the shipping address you entered was incorrect or incomplete, the customer is responsible for:

  • Reshipping fees

  • Additional production fees (if needed)

Orders that fail to deliver due to address errors cannot be refunded.

International Orders & Customs

International orders may incur customs fees, taxes, or import duties depending on local regulations.
These charges are the buyer’s responsibility and are not refundable.

Refund Processing Time

Approved refunds may take 5–10 business days to appear on your bank or card statement.

Privacy Policy

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.